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Goods Return Form

Returning Goods for Service or Repair

At Norbar, we understand that the accuracy of your tools and the reliability of our service are essential to your business. When equipment requires servicing, calibration, or repair, our goal is to minimise your downtime while upholding the highest standards of quality and precision that define Norbar.

We are currently upgrading our online return process to introduce a smarter, fully digital service experience.

In the meantime, please download and complete the temporary After Sales Goods Return Form using the link below.

Once completed, please print and enclose a copy of the form with your equipment. Then return your package to:

Norbar Torque Tools Ltd
Aftersales Department
Wildmere Road
Banbury
OX16 3JU
United Kingdom

To ensure a smooth and efficient process:

  • Please include your purchase order if the service price is known — this avoids delays in quotation and turnaround.

  • Ensure all items are securely packaged and clearly marked for the Aftersales Department.

  • Do not send lithium batteries with your equipment. Retaining them will reduce shipping costs and avoid delays, as unsafe batteries cannot be returned and may be disposed of safely at your cost.

For assistance or to discuss your service needs, our Technical Sales Engineers are available to provide expert guidance on your equipment and applications.